Subscription Management
How do I skip, reschedule, or swap my subscription order?
Skip, reschedule, or swap your subscription order from your account in a few clicks, plus when to make changes before your next renewal.
How can I cancel my subscription?
Subscription Management. Cancelling your subscription is easy and you can cancel anytime. Before you cancel, did you know you can skip an order, reschedule your next delivery, or swap your products, or add more products?. If you still want to cancel
How do I update my payment method?
Subscription Management. Updating your payment method in the customer portal. If you use Shop Pay for purchases. Not sure if you're using Shop Pay? It's a secure digital wallet that speeds up checkout by securely storing your payment information. If
How frequently will I receive my subscription?
Subscription Management. After you receive your first shipment, our default option is for subscriptions to renew every 27 days to account for shipping times. That said, you can change the frequency to however often you'd like. Keep shipping times in
How do I add products to my subscription?
Subscription Management. We make it easy to add or remove products from your subscription. Just log in to your account at birdandbe.com. Questions or issues? Contact us at [email protected] with your Subscription ID and we'll be happy to help.
How can I expedite shipping on my subscription order?
Subscription Management. Expedited shipping isn't available at subscription checkout, but rush delivery may be possible on a case-by-case basis via FedEx. If you have a specific delivery date in mind, please email us at [email protected] before you