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bird&be (CA)

Have questions about our products? Want to know if they are vegan? Get all the answers you are looking for here.

Bird&Be Help Centre

How do I skip, reschedule, or swap my subscription order?

How can I cancel my subscription?

How do I update my payment method?

How frequently will I receive my subscription?

How do I add products to my subscription?

How can I expedite shipping on my subscription order?

Subscription Management

Where do you ship to?

When will my order arrive?

Where's my order? Tracking, delays, and missing packages

How much is shipping?

Where do you ship from? Will I have to pay duties?

How can I track shipping for my order?

Do you fulfill and ship on weekends and holidays?

What methods of payment do you accept?

What should I do if I haven't received my product?

What happens if part of my order is missing upon delivery?

How do I receive an invoice or receipt for my purchase for insurance purposes?

Will my order be replaced if it's lost due to a natural disaster?

What is Route Package Protection and Returns Coverage?

How Does Route Work?

Orders & Shipping

What is Bird&Be's Return Policy

How Do I Check My Return or Refund Status?

Returns & Exchanges

What makes Bird&Be Products different?

Are your products vegan, gluten or dairy-free?

Are your products Halal or Kosher?

I am transgender or non-binary. Can I still use your products?

What does B12 do and why do I need so much?

When Should I Add More CoQ10?

What is the difference between cc's and ml's?

Can I take these vitamins while taking antibiotics?

Can I take these products if I'm taking other medication?

General Questions

What's the difference between The Complete Prenatal Pack and The Gentle Prenatal Pack?

Pregnancy Questions

Troubleshooting the At-home Sperm Test

Can the At Home Sperm Test confirm a successful vasectomy?

Male Fertility Questions

Product & Ingredients

Are the products third-party tested?

How can I be sure your supplements are safe?

Is your packaging recyclable?

Product Safety & Quality

Who owns Bird&Be?

Are your products HSA/FSA eligible?

How do you keep my data secure and where is it stored?

Where are your supplements manufactured?

Company Info

What is the best time to take my prenatal?

When should I start taking my prenatal and how long should I take it for?

Trying to Conceive Questions

Which pregnancy product is right for me?

I'm pregnant and taking the Female Fertility Power Prenatal Pack, what do I do now?

Which product should I take Postpartum?

How long should I take the Postpartum Pack for?

I'm postpartum and trying to conceive again soon, can I take the Female Fertility Power Prenatal Pack while breastfeeding?

Postpartum Questions

How do I sign up?

How does the referral program work?

Where can I find my unique referral link?

I’m in Canada—do I still get US$15 store credit?

Is there a limit to the number of referrals I can make?

How can I redeem my store credit?

Does my store credit expire?

What happens if my friend returns their product?

Referral Program

Black Friday: Early Access Sale

Black Friday: Current Subscriber VIP Sale

Promotions

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Categories

Subscription Management

Orders & Shipping

Returns & Exchanges

Product & Ingredients

Product Safety & Quality

Company Info

Trying to Conceive Questions

Pregnancy Questions

Postpartum Questions

Referral Program

Promotions