bird&be logo
bird&be logo

All articles

Orders & Shipping

Where do you ship to?

Right now, we ship across Canada and the USA, but if you’re somewhere else, please reach out to us at [email protected] to let us know where we should go next. Generally your order will leave our facility within a couple of days. Shipping times var

How long will it take to receive my order?

Generally your order will leave our facility within the next business day. Shipping times vary by carrier and location typically between 2-8 business days in Canada and 3-7 business days in the United States. While things are out of our control once

How much is shipping?

Subscription orders for our vitamins + supplements are eligible for free shipping. Otherwise, shipping rates may vary based on order weight and shipping location in Canada or the USA. All shipping fees will be visible in your shopping cart prior to f

How can I track shipping for my order?

Once your order has been shipped you should receive an email with a tracking link. Double-check your inbox for a tracking link to your package and order details—it may be in your spam folder. If you're still having trouble finding it, contact us at h

Do you fulfill and ship on weekends and holidays?

Our fulfillment center is open Monday-Friday. Some of our shipping providers do deliver on weekends, but it's region and carrier specific. Our fulfillment center and shipping providers are closed on federal holidays. You may see a slight shipping and

What methods of payment do you accept?

We accept all major credit cards, Apple Pay and Google Pay. In order to see Apple Pay as an option, you must be on your Apple Pay supported device. Having trouble ordering? Please email us at [email protected] and we will be happy to help you.