Home

My Account

Shop Now

bird&be

<p><br></p><style>
    body {
      font-family: -apple-system, BlinkMacSystemFont, 'Segoe UI', sans-serif;
      font-size: 15px;
      color: #1a1a1a;
      line-height: 1.6;
      margin: 0;
      padding: 2rem 1.5rem;
      background: #fff;
    }

    h1 {
      font-size: 26px;
      font-weight: 600;
      margin: 0 0 0.4rem;
      color: #111;
    }

    .subtitle {
      font-size: 14px;
      color: #555;
      margin-bottom: 2rem;
    }

    .section-label {
      font-size: 11px;
      font-weight: 600;
      letter-spacing: 0.1em;
      text-transform: uppercase;
      color: #aaa;
      margin: 2rem 0 1rem;
      padding-bottom: 0.5rem;
      border-bottom: 1px solid #eee;
    }

    details {
      border: 1px solid #e5e5e5;
      border-radius: 10px;
      margin-bottom: 8px;
      overflow: hidden;
    }

    summary {
      font-size: 14px;
      font-weight: 500;
      color: #111;
      padding: 14px 16px;
      cursor: pointer;
      list-style: none;
      display: flex;
      justify-content: space-between;
      align-items: center;
      background: #fff;
    }

    summary::-webkit-details-marker { display: none; }

    summary::after {
      content: '▾';
      font-size: 12px;
      color: #aaa;
      transition: transform 0.2s;
      flex-shrink: 0;
      margin-left: 12px;
    }

    details summary::after {
      transform: rotate(180deg);
    }

    summary:hover { background: #f9f9f9; }

    .answer {
      padding: 0 16px 16px;
      border-top: 1px solid #eee;
      background: #fafafa;
    }

    .answer p {
      font-size: 13px;
      color: #444;
      margin: 12px 0 0;
      line-height: 1.7;
    }

    .answer ul {
      margin: 8px 0 0;
      padding-left: 1.25rem;
    }

    .answer li {
      font-size: 13px;
      color: #444;
      line-height: 1.7;
      margin-bottom: 2px;
    }

    .note {
      background: #f0f0f0;
      border-left: 3px solid #ccc;
      border-radius: 0 6px 6px 0;
      padding: 9px 13px;
      margin-top: 10px;
    }

    .note p {
      font-size: 12px;
      color: #555;
      margin: 0;
    }

    .quick-grid {
      display: grid;
      grid-template-columns: repeat(auto-fit, minmax(140px, 1fr));
      gap: 10px;
      margin-top: 0.5rem;
    }

    .quick-card {
      background: #f5f5f5;
      border-radius: 8px;
      padding: 14px 16px;
    }

    .quick-card .qlabel {
      font-size: 11px;
      font-weight: 600;
      text-transform: uppercase;
      letter-spacing: 0.08em;
      color: #999;
      margin-bottom: 4px;
    }

    .quick-card .qvalue {
      font-size: 18px;
      font-weight: 600;
      color: #111;
      margin-bottom: 2px;
    }

    .quick-card .qdesc {
      font-size: 12px;
      color: #777;
    }
  </style><p class="subtitle">Everything you need to know about shipping timelines.</p><p class="section-label"><span style="color: rgb(36, 56, 66);">Before you place an order</span></p><details><summary>How long does it take to receive my order?</summary><div class="answer"><p>Your total delivery time has two parts:</p><ul><li><strong>Fulfillment:</strong> ~1 business day to pick, pack, and hand off your order to the carrier.</li><li><strong>Transit:</strong> Delivery time starts once the carrier has picked it up (typically the next business day after fulfillment). Standard delivery timeline is 2&#x2013;8 business days.</li></ul><p>So if you need something fast, keep both parts in mind when estimating your delivery date.</p><div class="note"><p>&#x1F49B; Got a subscription order? Those are automatically sent with free standard shipping. If you&apos;d like to upgrade, just drop us a message at <a href="mailto:hello@birdandbe.com" class="fr-green fr-strong">hello@birdandbe.com</a> right after placing your order and we&apos;ll do our best to help!</p></div></div></details><details><summary>Can I get rush or expedited shipping?</summary><div class="answer"><p>Expedited shipping isn&apos;t available at checkout, but rush delivery may be possible on a case-by-case basis via FedEx.</p><p>If you have a specific delivery date in mind, please email us at <a href="mailto:hello@birdandbe.com" class="fr-green fr-strong">hello@birdandbe.com</a> before or right after placing your order. Share your required date and we&apos;ll review whether we can accommodate it &#x2014; the sooner you reach out, the better!</p><p>Standard fulfillment time still applies (~1 business day), but we&apos;ll do our best to prioritize your order.</p><div class="note"><p>&#x1F49B; Got a subscription order? Those are automatically placed with free standard shipping. Just email us at <a href="mailto:hello@birdandbe.com" class="fr-green fr-strong">hello@birdandbe.com</a> right after ordering if you&apos;d like to request an upgrade and we&apos;ll see what we can do!</p></div></div></details><p class="section-label"><strong><span style="color: rgb(36, 56, 66);">After you&apos;ve placed an order</span></strong></p><details><summary>I just placed an order &#x2014; can I get it shipped faster?</summary><div class="answer"><p>If your order hasn&apos;t shipped yet, reach out to our team and we&apos;ll try to prioritize and rush fulfillment where possible. Each request is handled manually, so please contact us as soon as you can and share your required delivery date.</p><p>Please note: we cannot guarantee faster delivery, as transit timelines depend on when the carrier picks up your package.</p></div></details><details><summary>My order has already shipped &#x2014; can I speed it up?</summary><div class="answer"><p>Unfortunately, once an order has been handed to the carrier, we&apos;re no longer able to modify the shipping method or speed up delivery. You can track your package using the tracking information sent to your email.</p><p>If you have concerns about your delivery, our team is happy to help you check the latest status.</p></div></details><p class="section-label"><span style="color: rgb(36, 56, 66);">Quick reference</span></p><div class="quick-grid"><div class="quick-card"><div class="qlabel">Fulfillment</div><div class="qvalue">~1 Business Day</div><div class="qdesc">before carrier pickup</div></div><div class="quick-card"><div class="qlabel">Carrier pickup</div><div class="qvalue">Next Business Day</div><div class="qdesc">after fulfillment</div></div><div class="quick-card"><div class="qlabel">Rush shipping</div><div class="qvalue">Case Basis</div><div class="qdesc">contact us to request</div></div></div>

Everything you need to know about shipping timelines. Before you place an order. Your total delivery time has two parts:. So if you need something fast, keep both parts in mind when estimating your delivery date. 💛 Got a subscription order? Those ar

When will my order arrive?

Orders & Shipping

Where can I update my subscription?

How do I update my payment method?

How can I cancel my subscription?

Can I skip a month?

How can I change my next order date?

How frequently will I receive my subscription?

How do I add products to my subscription?

Can I switch subscription products?

Subscription Management

Where do you ship to?

Where do you ship from? Will I have to pay duties?

How much is shipping?

How can I track shipping for my order?

Do you fulfill and ship on weekends and holidays?

What methods of payment do you accept?

What should I do if I haven't received my product?

What happens if I don't receive part of my order?

How can I track my package once my order has shipped?

What happens if part of my order is missing upon delivery?

How do I receive an invoice or receipt for my purchase for insurance purposes?

Will my order be replaced if it's lost due to a natural disaster?

What is Route Package Protection?

What is Route Package Protection and Returns Coverage?

How Does Route Work?

What is Bird&Be's Return Policy

How Do I Check My Return or Refund Status?

Returns & Exchanges

How are Bird&Be Products different?

When Should I Add More CoQ10?

Are your products vegan, gluten or dairy-free?

Are your products Halal or Kosher?

What does B12 do and why do I need so much?

What is the difference between cc's and ml's?

I am transgender or non-binary. Can I still use your products?

Can the At Home Sperm Test confirm a successful vasectomy?

Troubleshooting the At-home Sperm Test

Can I take these vitamins while taking antibiotics?

What's the difference between The Complete Prenatal Pack and The Gentle Prenatal Pack?

Can I take these products if I'm taking other medication?

Can you explain the difference between the Complete Prenatal Pack and the Postpartum Pack vitamins?

What's different with the Gentle Prenatal Gummies formula?

What's different with the Prenatal Essentials?

Why is there less B12 in the Complete Prenatal Pack?

What's different with the Postpartum?

Product & Ingredients

Is your packaging recyclable?

How can I be sure your supplements are safe?

Product Safety & Quality

Who owns Bird&Be?

Are your products HSA/FSA eligible?

How do you keep my data secure and where is it stored?

Where are your supplements manufactured?

Are the products third-party tested?

Company Info

What is the best time to take my prenatal?

When should I start taking my prenatal and how long should I take it for?

Trying to Conceive Questions

Which product should I take if I'm pregnant?

Pregnancy Questions

Which product should I take Postpartum?

How long should I take the Postpartum for?

Can I take the Powers while breastfeeding?

Postpartum Questions

How do I sign up?

How does the referral program work?

Where can I find my unique referral code?

I’m in Canada—do I still get US$15 store credit?

How do I refer someone?

Is there a limit to the number of referrals I can make?

How can I redeem my store credit?

Do I need to use my store credit on my next order?

Does my store credit expire?

Can my store credit be used with other promotions or promo codes?

What happens if my friend returns their product?

Referral Program

Black Friday Early Access Sale

Black Friday VIP Subscription Sale

Black Friday Public Sale

Giving Tuesday Promotion

Promotions

When will my order arrive?Updated 2 hours ago